Born from the desire to assist and service people during their most vulnerable times, Africa and Worldwide Medical Assistance Services (Pty) Ltd (Africa Assist) has been delivering first-rate professional assistance services since 2004. Our journey started with medical repatriation services and expanded to include a full range of medical and travel assistance services throughout the years.

Africa Assist is a privately owned Medical and Travel Assistance Company proudly powered by our Holding Company, Digicall.

Experience and expertise are the cornerstones of our service, enabling us to deliver effective case management solutions. We pride ourselves on our professionalism and ability to make fast accurate decisions, first time every time.

Although our focus is Africa, our network spans the globe, allowing us to provide our clients with a reliable service wherever they might be. During the past 19 years, we have established a comprehensive and reliable medical and agent network who enables us to provide a full response in any emergency. We maintain our own networks, actively seeking associations with role players committed to sharing our values.

Our team includes Doctors, Nurse Case Managers, Medical Case Managers, Operational and Network Managers as well as Claims and Administration staff. Our many years of experience has equipped us to provide reliable support and effective solutions for our clients, no matter the nature of the assistance requirement.

Clients have 24/7 access to our Emergency Call Centre via our multi-channel communication line of communication.